It is important to me that you feel heard and receive thoughtful, professional support. If you are dissatisfied with something or if matters proceed differently than expected, please contact me at info@lauraluistert.nl. I will be happy to discuss your concerns and work with you towards an appropriate solution.
Independent complaints procedure
If you prefer not to discuss your concerns with me directly, or if we are unable to resolve the matter together, Laura Luistert is affiliated with the Healthcare Complaints Procedure provided by ZZP Nederland. This gives you access to independent support from Quasir. Depending on the applicable legislation, Quasir can appoint an independent complaints officer or complaints committee. For disputes covered by the Wkkgz, Laura Luistert is affiliated with Stichting Zorggeschil.
Contacting Quasir
Quasir B.V.
Complaints Mediation Department
Postbus 1021
7940 KA Meppel
The Netherlands
Email: bemiddeling@quasir.nl
Telephone: +31 85 487 4012
Quasir can explain which complaints procedure applies to your situation. More information is available from ZZP Nederland.
